Privacy Policy

1. Introduction

VSOD - VATSIM Special Operations Department ("VSOD", "we", "us", or "our") operates the VSOD Portal. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.

2. Data We Collect

We collect the following types of personal data:

• Discord display names and user IDs (snowflake IDs)
• VATSIM member data (CID, ratings, division, region)
• Login timestamps and session information
• IP addresses for security and rate limiting
• Group membership and role assignments

3. Sources of Data

We collect data from the following sources:

• VSOA Discord server
• VATSIM official databases
• VSOA application database

4. How We Use Your Data

Your data is used for the following purposes:

• User authentication and authorization
• Access validation for VSOA resources
• Platform functionality and features
• Security and abuse prevention

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Activity logs are retained for up to 90 days. You may request deletion of your data at any time using our data removal request form.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Lodge a complaint with a supervisory authority

To exercise these rights, contact our Data Protection Officer at [email protected].

7. Contact

For any privacy-related questions, contact us at [email protected].